• Non-Discrimination Policy
• Privacy Policy
• Accessibility Statement
• Terms and Conditions

Non Discrimination Policy

STATEMENT OF COMPLIANCE WITH FEDERAL LAW

Tech Rudder LLC complies with all Federal laws and regulations prohibiting discrimination, and with all requirements of the U.S. Department of Education and U.S. Department of Agriculture.

In accordance with federal civil rights law, regulations and policies, Tech Rudder LLC is does not discriminate on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.on the basis of race, color, national origin, sex, disability, or age in its programs and activities and provides equal access.

This institution is an equal opportunity provider.

Privacy Policy

By using this website, REALMS requires you to provide certain personally identifiable information for the purposes of tracking your learning progress and providing account services and support. We value your privacy and only collect data that is required.

Please take a moment to review, understand, and agree to our Privacy Policy before continuing.

Policy overview
This privacy notice discloses the privacy practices for the our website. This privacy notice applies solely to information collected while you are on this website. This policy will inform you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• What security procedures are in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.
• How you can contact us

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you either are required to provide or voluntarily give us during registration, via email or other direct contact from you. We will not sell or rent this information to anyone.

The data that we collect includes:

• First and last name
• Email address
• Sponsoring Organization
• Job title
• Account activity data (when you log in, what courses you took, completion dates, and other account activity)
• Other non-personally identifiable information as required by your organization, accrediting authority, or governing body

We will use your information to track your progress, manage your account, and provide support. Some of the information we collect is needed to provide you the credits offered through our accredited courses. We will not share any of your personal information with any third party outside of our organization, other than as necessary to fulfill your request or legal obligations.

To support receiving accreditation for our courses, we may need to share aggregate, non-personally identifiable information with third parties.

We use aggregate, non-personally identifiable usage data for this website for the purposes of evaluating performance, system health, and identifying problems or improvements to our technology.

We may contact you regarding important security changes, or relevant account updates.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website (https://www.qualityinteractions.com/contact-us):

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. This website uses encryption and all interactions are transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the website page.

We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Passwords are stored in an encrypted format on disk for further security. Backups and records are stored in an encrypted location with restricted access.

Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitors hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at laura.powell@techrudderllc.com

Accessibility Statement

Accessibility is a constant focus in the development of REALMS, which is based on Moodle LMS. With every Moodle release, we dedicate resources to improve accessibility in order to ensure that our software is accessible for everyone who uses it. We are keen to hear from people with suggestions for making Moodle Academy more accessible.

This website is built according to World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) level AA.

This means you should be able to:

• Enlarge text by zooming in.
• Read the text and view images that have a high contrast to their background.
• Change the background and text colour and fonts using browser plugins.
• Navigate the website using only a keyboard.
• Navigate using a screen-reader and speech-recognition software.
• Listen to texts and image descriptions using a screen-reader (such as NVDA).

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you either are required to provide or voluntarily give us during registration, via email or other direct contact from you. We will not sell or rent this information to anyone.

The data that we collect includes:

• First and last name
• Email address
• Sponsoring Organization
• Job title
• Account activity data (when you log in, what courses you took, completion dates, and other account activity)
• Other non-personally identifiable information as required by your organization, accrediting authority, or governing body

The Accessibility conformance report (VPAT) for Moodle Learning Management System (LMS) is a statement from Moodle on how Moodle LMS complies with the WCAG 2.1 accessibility guidelines. 

Moodle LMS obtained WCAG 2.1 level AA accreditation for Moodle 4x which means it now meets WCAG 2.1 AA level compliance. Moodle will continue to keep this accreditation up to date with follow up audits for future releases.

Moodles default TinyMCE text editor and Atto editor both include accessibility checkers to scan course content and alerts users to a range of accessibility issues that may be found within the text.

Moodle includes the Brickfield Accessibility Starter Toolkit. This toolkit assists teachers in building accessible course content by checking the course for common accessibility concerns and provides detailed reports on issues found. Moodle Academy uses this tool to help test for accessibility issues before courses are made available to learners.

Alter this website to suit your own needs

My Computer My Way isa we bsite by AbilityNet that helps you to set up your computer to suit your own needs.

What to do if you cannot access any part of this website

If you have problems accessing any part of the website, or require it in a different format, such as accessible PDF, large print or an audio recording, please let us know which pages you require access to laura.powell@techrudderllc.com.

Terms and Conditions

Tech Rudder (referred to as ‘REALMS, ‘us’ or ‘we’ in these terms) is the owner of the Rudder Education And Learning Management System (REALMS) LMS. REALMS is a private limited company incorporated in Michigan with company number 517-285-7092, whose registered office is 2057 Birch Bluff Drive, Okemos, MI 48864.

In these terms and conditions, ‘you’ or ‘your’ refers to the user or viewer of our LMS.

‘Course Content’ means the content of Courses, including theDownloadable Material.

‘Courses’ means the courses made available on our LMS that you have been granted access to via the login details you have been provided with.

‘Downloadable Material’ means any materials that you are expressly invited to download as part of a Course.

If you continue to use our LMS you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our LMS.

1. License to use our LMS

1.1. You may:

1.1.1. access the Courses on our LMS using a web browser;

1.1.2. download Downloadable Material, store and view them on your computer, and print copies of them, in each case for your own personal use, and providing that such printing is not systematic or excessive.

1.2. You must not:

1.2.1. edit, modify, adapt or alter any material on our LMS, including Course Content;

1.2.2. reverse engineer, decompile or disassemble any material on our LMS, including Course Content;

1.2.3. publish, republish, sell, license, sub-license, rent, transfer, broadcast, distribute or redistribute any material on our LMS, including Course Content;

1.2.4. show any material from our LMS, including Course Content, in public;

1.2.5. use any material or any part of any material on our LMS, including Course Content, in any way that is unlawful or in breach of any person’s legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable;

1.2.6. use any material on our LMS, including Course Content, to compete with Me Learning, whether directly or indirectly; or

1.2.7. use any material or any part of any material on our LMS, including Course Content, for a commercial purpose.

1.3. You must retain, and must not delete, obscure or remove, any and all copyright notices and other proprietary notices in the Course Content, including the Downloadable Material.

1.4. You acknowledge that the Downloadable Material may be protected by digital rights management technology and that we may use that technology to enforce the provisions of these terms.

1.5. You may not authorize any third party to access or use our LMS without our prior agreement.

1.6. Except as expressly permitted by Section 1.1 or the other provisions of these terms, you must not download any material from our LMS or save any such material to your computer.

1.7. You may only use our LMS for your own personal learning and development purposes; you must not use our LMS for any other purposes.

2. Misuse of our LMS

2.1. You must not use our LMS in any way or take any action that causes, or may cause, damage to our LMS or impairment of the performance, availability, accessibility, integrity or security of our LMS or in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity, or do anything that interferes with the normal use of our LMS.

2.2. You may not create a link to our LMS from another website or document without Me Learning’s prior written consent.

2.3. Unauthorized use of our LMS may give rise to a claim for damages and/or be a criminal offence.

3. User login details

3.1. You must keep your user login details and password confidential and notify us in writing immediately if you become aware of any disclosure of your password.

3.2. You are responsible for any activity on our LMS arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

3.3. We have the right to disable any user login details or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

4. Availability of our LMS

4.1. We reserve the right to suspend or restrict access to our LMS, to areas of our LMS and/or to functionality upon our LMS. We may, for example, suspend access to our LMS during server maintenance or when we update our LMS or Course Content. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our LMS. We will try to give you reasonable notice of any suspension or restriction.

5. Disclaimers

5.1. Although every effort has been made to ensure the accuracy of Course Content at the time of publication, we make no warranties, representations or guarantees of any kind that the Course Content is accurate, complete, up to date or fit for any particular purpose.

5.2. The Course Content is not intended to amount to advice on which you should rely, and you should take professional or specialist advice before taking, or refraining from, any action on the basis of Course Content.

5.3. Our LMS or Courses may include links to other websites or details of external sources of further information or assistance provided by third parties. These links are provided for your convenience to provide further information. They do not signify that we endorse, recommend or approve the websites, information or third parties. We have no control over, and accept no responsibility for, the contents of the linked websites or resources.

5.4. You acknowledge that Course Content may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

5.5. Your use of the Courses, Course Content and any other information or materials on our LMS is entirely at your own risk. It shall be your own responsibility to ensure that any Courses, Content or other information available through our LMS meet your specific requirements.

6. Intellectual property

6.1. Our LMS is Copyright (c) 2024 by Tech Rudder LLC.

6.2. Subject to Section 6.5, all copyright and other intellectual property rights in the materials contained on our LMS and within the Courses, including but not limited to content, graphics, code, text, design, layout, look and appearance (‘Materials’), are owned and controlled by us or our licensors. If you are using our LMS as an employee of one of our clients to access Courses that your employer makes available for you, some of the Materials in those Courses may be owned and controlled by your employer and licensed to us for the purpose of providing those Courses to you on our LMS.

6.3. All copyright and other intellectual property rights in our LMS and the Courses available on our LMS are reserved, except where otherwise indicated.

6.4. The Materials in whole or in part may not be modified, reproduced, republished, uploaded, posted, transmitted, displayed, distributed or exploited by you in any way. Such use is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of Me Learning or its licensors.

6.5. All trademarks reproduced in our LMS and the Course Content which are not the property of, or licensed to us, are acknowledged on the LMS or within the Course Content.

7. Limited warranties

7.1. We do not warrant or represent:

7.1.1. the completeness or accuracy of the information published on our LMS, including Course Content;

7.1.2. that the material on our LMS, including Course Content, is up to date;

7.1.3. that our LMS and the Courses will operate without fault; or

7.1.4. that our LMS, Courses or any service on our LMS will remain available.

7.2. We reserve the right to discontinue or alter any or all of the Courses or other services on our LMS, and to stop publishing our LMS, at any time in our sole discretion without notice or explanation.

7.3. To the maximum extent permitted by applicable law and subject to Section 8.1, we exclude all representations and warranties relating to the subject matter of these terms, our LMS and the use of our LMS.

8. Limitations and exclusions of liability

8.1. Nothing in these terms and conditions will limit or exclude any liability for death or personal injury resulting from negligence or for fraud or fraudulent misrepresentation, limit any liabilities in any way that is not permitted under applicable law or exclude any liabilities that may not be excluded under applicable law.

8.2. The limitations and exclusions of liability set out in this Section 8 are subject to Section 8.1 and govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

8.3. We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

8.4. We will not be liable to you in respect any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

8.5. We will not be liable to you in respect of any loss or corruption of any data, database or software, providing that if you contract with us as a consumer, this Section 8.5 shall not apply.

8.6. We will not be liable to you in respect of any special, indirect or consequential loss or damage, providing that if you contract with us as a consumer, this Section 8.6 shall not apply.

8.7. Our aggregate liability to you shall not exceed an amount equal to the price paid for the Courses.

9. Cookies used on our LMS

9.1. Please see our Privacy policy for information about the cookies used on our LMS.

10. Processing of personal data collected via our LMS

10.1. If you are accessing our LMS as an individual consumer user, we are the data controller for the personal data collected via our LMS and in relation to your use of our LMS. If you wish to exercise any of your rights under data protection law in relation to this personal data, please contact us using any of the contact details or methods published on our website.

10.2. If you are accessing our LMS as an employee, partner, associate or volunteer of one of our clients, the client organization is the data controller for the personal data collected via our LMS and in relation to your use of our LMS, and we are acting as a data processor for the client organization under a contract for the provision of our LMS services. On the termination of a client contract, all data is archived and made inaccessible. Data will be retained for a period of 3 months, following which it will be deleted. However, please note that as the client organization is the data controller, you will need to contact them if you wish to exercise any of your rights under data protection law in relation to this personal data.

11. Governing law and jurisdiction

11.1. These terms shall be governed by and construed in accordance with USA law.

12. Changes to these terms

12.1. We amend these terms from time to time. Every time you wish to use our LMS, please check these terms to ensure you understand the terms that apply at that time.